Frequently Ask Questions

What time should I arrive?

Please arrive in advance of your session start time with your QR code printed or ready to show on your phone. This can be found from your confirmation email. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time.

Is there an age limit?

There is no age limit. Age is just a number because “Dil toh bachcha hai ji.”

Do all children need to be accompanied by an adult?

Children upto 3 years must be accompanied by a guardian/parent.

I’m a parent, do I need a ticket?

Yes, parents or guardians need to purchase a ticket to enter the play area and supervise their children.
There is also a special children’s zone designed for kids to play safely while parents relax and watch over them.

Are there any weight/height restrictions?

Yes. All of our attractions have a maximum weight 120kg. The World’s Largest airbounce House has a maximum height limit of 85 inches (7′ feet 1″ inch) and all other attractions have a maximum height limit of 76 inches (6′ feet 4″ inch). Weight scales and other measuring devices will be available on site should you require to use them. Guests who exceed these limits cannot participate. A minimum height restriction of 36 inches (3′) feet applies at our slide and our ‘Giant’ obstacle course.

How long does each session last?

On weekdays, you get unlimited time access from park open time to close time.
On weekends (Saturday/Sunday), there is a dedicated slot of 1.5 hours.

There will also be plenty of seating, shaded areas, and food vendors for those who want some downtime, and spectators who want to kick back and watch the fun unfold.

What do I need to wear to take part?

Socks must be worn at all times on the inflatables. There will be a covered inflatable ‘shoe zone’ to leave shoes before you enter.Please keep an eye on the weather and dress appropriately. If the sun is out we suggest wearing knee or full-length pants to minimize exposed skin and sunburn. Light/thin activewear rather than jeans will keep you cooler and give you the most flexibility on the inflatables. Sun visors, sunscreen and extra refreshments are also recommended items to pack.The inflatables might be a little wet if there has been rain, or from morning dew at our morning session so we recommend bringing a change of clothes.

What happens if I can’t find my child?

If you are unable to find your child please contact a member of staff who will be able to issue a “Lost Child” alert via our radio system. Our staff may ask for some details such as a description of your child, what they are wearing, and where they were last seen. Once the alert has been broadcast and the child has been found, they will be escorted to the Parent & Child Meetup Point where they can be reunited with a parent or guardian.

What happens if my child can’t find me?

If a child is unable to find their parent or guardian, they should approach a member of staff who will be able to raise a “Lost Parent” alert and safely escort the child to the Parent & Child Meetup Point where they will be monitored by staff until a parent or guardian is available to sign the child out. The child may be asked for a description of the parent, along with what they are wearing and where they were last seen.

What goes on inside the airbounce?

Inside theairbounce house we have inflatable activities and challenges (basketball hoops, obstacle runs etc), inflatable chill out areas (big boats, oversized sofas, palm trees etc), inflatable animals and characters for you to grab a photo with, slides, ball pits and all manner of awesome entertainment.

Inside the AirBounce house, kids can enjoy lots of fun, jumping, and laughter with these exciting inflatable attractions:

Inflatable Activities & Challenges
Kids can play fun inflatable games like basketball hoops, obstacle runs, and easy challenges that are safe, exciting, and full of energy.
Bounce Castle & Obstacle Fun
Big bouncy castles and obstacle courses let kids jump, crawl, climb, and slide while racing with friends and having loads of fun.
Slides & Play Zones
From colorful slides to ball pits and play areas, kids can slide, jump, and play freely in a joyful and playful environment.
Chill-Out & Photo Areas
When it’s time to rest, kids can relax on soft inflatable sofas, boats, and palm-tree areas, and take fun photos with cute inflatable animals and characters.

Do we need to be super-fit to attend?

Absolutely not. The airbounce experience can be as high energy or as low energy as you want. Come in and jump around, or chill out on one of our inflatables the whole time, watching the airbounce world. It’s entirely up to you!

What happens if it’s raining? Will the event still go ahead?

The safety of our customers and staff comes first and in the case of thunderstorms, heavy rain, strong winds or other adverse weather conditions that would pose a risk we reserve the right to postpone, reschedule, cancel or alter elements of the event or individual sessions.

You can read more about cancellation policies HERE.

How much is parking?

Parking will be available on or close to the event site. Please note, some venues may charge an additional fee for parking.

If a parking charge does apply, cash will be accepted and you will be notified in advance via our event guide.

What if I’m late to my session?

Showing up late to your session will not prohibit you from being able to enter, however your 1.5 hour session will not be extended further than the original ending time. Additionally, if you miss your allotted theairbounce House timeslot you will not be able to join another one.